Frequently Asked Questions
Can my friend / relative come and visit my pet while I am away?
My cat is very nervous. How do you deal with nervous animals?
- If your pet has not been left before, why not give them a trial stay? Either one day, overnight or a short weekend. This way, your beloved pets will know where they are, who they’re with and, most importantly, that their owners will be coming back! It will also be good for us to see how your pet behaves in the cattery. We will tell you exactly how your pet dealt with their experience, and we will also give our honest opinion as to whether we feel a cattery is a suitable choice for your pet as it’s not for everyone.
- Try wearing an old t-shirt or jumper a day or two before your holiday and send it along with your cat. A familiar home scent can really make a difference.
- Many cats do not eat very well for the first day or two, but once they are more settled in their new environment they regain their appetite. We recognise that each cat is individual, and so we tailor our approach and care to each one according to their specific needs.
- If your cat suffers extreme nervousness or separation anxiety, why not try an over the counter remedy? Your local vet can discuss with you what is best for your pet. Please keep in mind that it can take up to two weeks for some treatments to take effect.
What injections does my pet need?
Can my cat play with other cats?
My cat is an indoor cat. Is Chimneys Cattery suitable for him / her?
My cat is an outdoor cat. Is Chimneys Cattery suitable for him / her?
I have never used a cattery before and not sure if it will be suitable for my cat.
Are the cats able to go outside?
My kitten is full of energy and used to running around and playing. I’m worried he / she will get bored in a cattery while I’m away.
Do I need to bring my cat's food with me?
I have two cats who don’t get on well with each other. Can they be separated if required?
I have three / four cats. Can they all share a unit together?
What do you feed the cats?
My cat is used to a particular type of cat litter. What litter do you use?
Call us to arrange a visit during opening hours.
01793 539 537 / 07914 266 090
Lovely, family-run cattery with a friendly & professional approach. Nothing was too much trouble and I was able to extend my cats' stay when my travel plans changed unexpectedly . . . Great knowing my two cats were happy and safe . . . Highly recommended!
I have been using Chimneys Cattery now for at least 10 years. They have looked after my old girl until she passed and helped with the new kitten . . . A lovely family orientated business and very friendly. I would always recommend them.
The best cattery around! Fantastic service. A lovely family-run cattery . . . Would highly recommend.